Mistakes happen. This is part of doing business with other people, as well as relying on them to make sure tasks are accomplished in a timely manner. If you want to reduce the amount of user error that your organization suffers from, you unfortunately have to assume the worst--that any user will inevitably cause a problem if it’s not addressed properly beforehand. Thankfully, we have some measures you can consider so as not to create unnecessary issues for yourself.
Here are three tips for reducing human error in the workplace.
Provide Adequate Training
This isn’t really a world-changing revelation, but if you train your employees about best practices and give them the training they need to get their jobs done properly the first time, you’ll encounter a lot less user error overall. This includes having clear processes outlined for more intensive tasks, as well as an established policy and workflow for identifying potential spam or phishing emails in your inbox.
Limit User Permissions
Depending on a user’s role within your organization, you’ll want to limit their permissions whenever possible. This is simply a preventative measure to ensure that nobody who has no business having access to specific information on the network can change its location or make edits to it. This is also considered a solid security practice, as the fewer permissions a user has on their account, the less damage can be done by a hacker or security threat if they were to somehow gain access to it.
“Crowdsource” to Other Employees
What’s better than one mind working on a project or issue? Multiple minds working on a project or issue.
If you want to keep mistakes from happening before a project is completed, you can use the collective mind of your workforce to ensure that any potential issues are cleared up before it’s released. Think of it like a beta testing process--if you identify issues before something goes out, you prevent that human error from costing you revenue in the form of lost sales or lost customers.
Do you want to reduce human error in the workplace? Haber Group can help by offering comprehensive network security and productivity solutions designed to both keep your network safe and augment your workforce’s ability to work together toward a common goal. To learn more, reach out to us at 866.625.3560.
Charles Haber has been a technology expert for small businesses in general, and the AEC industry specifically for over 25 years. 15 Years ago, he founded Haber Group to provide technology services that combine business needs with the human factor.