Our Blog: Stuff we think you should know

Getting a Better Understanding of Human Resources

Getting a Better Understanding of Human Resources

The Human Resources department is now a critical part of any workplace’s success, but there are most likely misconceptions about this department’s mission. Where did the idea of Human Resources come from, and how can technology be leveraged to assist in their duties?

HR’s Origin Story
To better get a grasp of the intentions behind the HR department, it will help to look back to how it was created. Back in the early 1900s, companies had two concerns that needed to be addressed: first, understanding why their employees were dissatisfied enough to leave their positions, and second, resisting the rise of the labor union.

It was ultimately this resistance to unions that gave rise to the idea that HR was to serve as the advocate of the employee. By providing the workforce with someone to express their grievances and complaints to, the union was effectively rendered redundant. As a result, HR was seen as a champion of the employee, their internal representative to upper management. This impression lasted clear from the 1930s to the ‘70s. In the ‘80s, things began to shift again.

HR Today
In the 1980s, a few things changed: new worker protection laws were being passed, and union membership dipped. This caused a major shift in the mission of HR departments. Instead of serving as a worker’s representative, Human Resources quickly became more committed to protecting the company from government retribution due to company problems.

However, by acting in the company’s best interest, many employee issues were also attended to. Even though organizations were acting out of self-interest, employees were better protected against workplace issues like discrimination and sexual harassment - and if these issues did arise, the company was fully prepared to settle out-of-court in exchange for the signing of a non-disclosure agreement in order to protect their reputation.

Unfortunately, issues like this don’t always pan out so smoothly.

What Happens When Human Resources Aren’t a Good Resource
Since the mission of HR shifted in the 1980s, there have been a few negative impacts that should not be ignored. If one still is of the opinion that HR is there to be an employee’s advocate, some workplace bullying and harassment cases would be very surprising.

For instance, if the bullying and/or harassment is coming from a superior, many employees may hesitate to report it for fear of retaliation. This retaliation can come from a manager, or even from Human Resources itself. The application Blind, which allows professionals to share their work experience at companies with prospective employees, reports that nearly half of its users felt some kind of blowback after they reported a workplace incident.

An example of such can be found in the story of Susan Fowler, a former Uber engineer. During her time at the ridesharing company (which Blind reported as having a retaliation rate of 34.72%), one of her managers sent her inappropriate and unwanted messages. Fowler went through all of the proper steps, documenting her experience and filing a report with HR. Despite this, she was given two options: find a different team to work with, or put up with it and potentially receive a poor review from the manager harassing her. Fowler left Uber not long after that, and authored a blog that resulted in an internal investigation at Uber that left 20 employees fired in the aftermath.

Susan Fowler’s case only shows that not all HR departments have an employee’s best interests at heart, siding with the business as a whole to try and cover up issues. However, there is still one important question to address: why can’t Human Resources wear both hats, advocating for the employer and the employee?

Striking a Compromise
Based on what has been reviewed thus far, HR seems to have two main functions. The first is to ensure that the company attracts the necessary talent to succeed in its endeavors, the second being to ensure that the work environment sees to the needs of the employees so that the employee doesn’t leave due to a company issue. Achieving this balance can be very difficult for many HR departments. They often just don’t have the necessary resources to see to both the wellbeing of the employees and the requirements that a business demands.

We respect the importance of a well-equipped and efficient HR department here at Haber Group, which is why we make it a priority to offer services and solutions that can make their jobs easier. With improved technology, much of it offering automation, the full schedule of HR can be eased enough so that all duties can be attended to appropriately.

If your Human Resources department could use some help to serve as a representative of both sides of your business, employee and administration, let us know! The solutions you need could only be a call to 866.625.3560 away.

Tip of the Week: How Office 365 Helps You Get Work...
Managed Security Services Work to Stomp Out Securi...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Thursday, February 21 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Cloud Email Hackers Privacy Business Malware User Tips Computer Business Computing Network Security Internet Microsoft Software Tech Term Google Productivity Hosted Solutions IT Services Mobile Devices Efficiency Small Business Communication Ransomware Backup Windows 10 Hardware Data Android Smartphone Productivity Saving Money Workplace Tips IT Support Data Management Browser Microsoft Office Managed IT Services Gmail Windows Cloud Computing Facebook Server Business Continuity Upgrade Data Recovery Internet of Things Managed IT Services App Passwords Data Backup Office 365 Phishing Disaster Recovery Word Innovation Encryption Mobile Device Windows 10 Business Management Cybersecurity Artificial Intelligence Users Smartphones Remote Monitoring Managed Service Provider Employer-Employee Relationship VoIP Outsourced IT Information Office Tips Network Analytics Chrome IT Support Tip of the week Vulnerability Applications Content Filtering Government Spam Website Big Data BYOD Money Miscellaneous communications Social Media Infrastructure Save Money IT Management Customer Service Paperless Office Apple Maintenance WiFi Avoiding Downtime Access Control The Internet of Things Hacker Settings Data storage Router Two-factor Authentication Tablet Display Antivirus Bandwidth YouTube Robot Printing Risk Management Automation Employee-Employer Relationship Wireless Managed Service Virtual Reality Firewall Laptop Telephone Systems LiFi Augmented Reality Development SaaS Computers Presentation HIPAA Safety Storage Quick Tips Retail Scam Office Holiday Gadgets Downtime Unified Threat Management Wireless Technology Recovery Virtualization Hosted Solution Outlook Networking Mobile Security Monitors VPN Business Intelligence Data Security Search Education IBM Document Management Operating System Data loss Business Technology Virtual Private Network Company Culture End of Support Apps Computing Mobile Device Management Administration Server Management Customer Relationship Management Google Drive Hacking Password Mouse Vendor Management Wi-Fi Touchscreen Information Technology Disaster Shortcut Printer Wearable Technology Lithium-ion battery Automobile eWaste Device Best Practice telephony Unified Threat Management Net Neutrality Screen Reader IT solutions G Suite Writing Statistics Computing Infrastructure Dongle LED Google Docs Spyware Superfish Smart Technology Motherboard Onboarding Address Legislation Identity 5G Cables Laptops Windows 8 Permissions Assessment Slack Google Wallet Uninterrupted Power Supply Patch Management Halloween Continuity Mobility Business Growth User Error Undo FCC Smart Tech Cortana Current Events Bluetooth Alerts Service Level Agreement Smart Office Co-Managed IT Marketing Distributed Denial of Service Fun Remote Computing Charging Fraud Internet Exlporer Digital Signage Legal Corporate Profile Application Comparison Update Wires Software as a Service Monitoring Drones Solid State Drive SharePoint Scary Stories Solar Print Toner Alt Codes Dark Data VoIP Title II Connectivity Going Green Social Engineering Licensing IP Address Cybercrime Digital Payment Work Content How To Managed IT Service Modem Value Politics Desktop WannaCry Specifications Compliance Chromebook Voice over Internet Protocol Social IT service Heating/Cooling Spying Hard Disk Drive Downloads IT Technicians Sports Collaboration Shortcuts Typing Time Management Online IoT Knowledge Cabling Cooperation Mobile Office Optimization Streaming Deep Learning Humor Firefox Hard Drives Break Fix Cookies Analysis Servers Hotspot Professional Services Tech Support Troubleshooting Black Friday Regulations FinTech Hacks BDR Experience Unified Communications Computer Care Budget Multi-Factor Security Mirgation File Sharing Security Cameras Cryptocurrency Network Management Microsoft Excel Star Wars How To Managed IT User Staff Running Cable Recycling Human Error Bring Your Own Device sip Techology Refrigeration Dark Web Nanotechnology Samsung Google Maps Public Speaking Language USB Websites Identity Theft Digital Lenovo Cyber Monday Social Networking Virtual Desktop MSP Training PowerPoint Mail Merge Google Calendar Chatbots Buisness Managing Stress Managed Services Bitcoin Network Congestion Competition Blockchain Cost Management Notifications Mobile Computing Botnet Supercomputer Twitter Gadget Staffing Physical Security Motion Sickness Upgrades Personal Information Administrator Crowdsourcing Taxes Machine Learning IT Budget CrashOverride Web Server GPS IT Consultant 3D Printing Computer Repair Relocation Processors Cameras Regulation Tracking Emergency Meetings Entertainment Cleaning Unsupported Software Health Private Cloud Alert CCTV Domains Emoji Webcam Work/Life Balance Mobile Data Electronic Medical Records Error Printers Black Market Point of Sale Law Enforcement Travel