Our Blog: Stuff we think you should know

Have You Adopted Messaging in Your Business Processes?

Have You Adopted Messaging in Your Business Processes?

It has become more evident than ever: any business that wants to be successful needs to have the proper means of communication established. For many years, this meant utilizing email for business correspondence. Now, while email still has a valuable place in business operations, users rely on messaging platforms that almost ensure that they get their point across instantly.

Turning to a messaging platform for their communications, at least internally, has given many businesses (small and medium-sized included) a litany of operational benefits, including:

  • Increased collaboration - With an instant messaging platform at their disposal, businesses of all sizes have seen their operations increase in speed, efficiency, and convenience. This is a direct result of the ability users have to instantly communicate with one another.
  • Improved team building - It’s one thing to give your team the ability to exchange information more quickly, and entirely another to have a team grow familiar and comfortable while working with each other. A messaging solution can allow a team to get to know one another through the casual conversations that they will ultimately have when not discussing business information.
  • Intuitive platform - Instant messaging does more than allow users to communicate more efficiently, it also allows them to refer back to those messages to pick back up in the workflow. Keeping a team member up to speed is a lot easier when they have access to the information that was shared, thereby allowing them to pick up where things left off.

However, as beneficial as this solution has the potential to be, instant messages also have the potential to be just as distracting and counter-productive as they are useful. Fortunately, there are a few ways to reduce these negative effects with a few guidelines.

  • Reinforce the rules - When it comes to the potential distractions that your company’s instant messaging solution could present, you want to be proactive in laying down the law. Make sure you establish, communicate, and enforce any acceptable use restrictions that you see fit to avoid the “You never told us that…” conversation with your employees. Of course, you will also have to lead by example and abide by these rules yourself.
  • Remind your staff of how fast “instant” is - The speed of instant messaging is one of its greatest benefits, but if that speed isn’t taken into account, it could lead to miscommunications down the line. In fact, there are plenty of messages that aren’t well-suited to the quick and dirty communication style that instant messages encourage.
  • Restrict casual messages - Let’s be realistic for a moment: your staff is going to use your instant messaging solution to carry on non-work-related conversations. That’s just going to happen. While this is more or less harmless when it is done in moderation, make sure you gently remind your employees that their instant message application should be used primarily as a tool to help them get work done, and even then, not all messages are well-suited to the instant format.

No matter how you slice it, adopting an instant messaging platform will require you to better communicate with your staff. Haber Group can assist you in implementing such a solution, as well as many others to promote business productivity. Reach out to us at 866.625.3560 to learn more.

What VoIP Solution Is Right For You?
Tip of the Week: How G Suite Can Benefit Your Busi...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Saturday, May 25 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Cloud Privacy Business Email Hackers User Tips Malware Computer Business Computing Microsoft Network Security Hosted Solutions Productivity Software Google Internet Tech Term Communication Mobile Devices Efficiency IT Services Data Small Business Backup Hardware Ransomware Workplace Tips Windows 10 Smartphone IT Support Android Microsoft Office Saving Money Cloud Computing Productivity Facebook Data Recovery Managed IT Services Browser Business Continuity Social Media Data Management Server Office 365 Users Upgrade Managed IT Services Innovation Phishing Internet of Things Word Mobile Device Data Backup Gmail Windows Outsourced IT Smartphones Disaster Recovery Windows 10 Passwords App Network Artificial Intelligence Chrome Business Management Information Remote Monitoring Miscellaneous communications Managed Service Provider Employer-Employee Relationship VoIP Vulnerability Encryption Cybersecurity Managed Service Hacker Government Money Gadgets Content Filtering Spam BYOD Website Applications Big Data Infrastructure Save Money Apple Virtual Reality Tip of the week Analytics IT Support Office Tips Avoiding Downtime The Internet of Things Settings Two-factor Authentication Access Control Robot Printing Virtualization Router Automation Bandwidth YouTube Education Risk Management IT Management Wireless Apps Maintenance Firewall Tablet Data storage Paperless Office Display Augmented Reality Customer Service Employee-Employer Relationship Antivirus WiFi Outlook Safety VPN Monitors Office Holiday Unified Threat Management Hard Disk Drive Downtime Data Security Wireless Technology HIPAA Data loss Business Technology Hosted Solution Recovery Virtual Private Network Operating System Chromebook Development End of Support Computing Server Management Password Mobile Security Search Document Management Touchscreen Google Drive Mouse Vendor Management IBM Telephone Systems Administration LiFi Mobile Device Management Computers Hacking Quick Tips Customer Relationship Management Wi-Fi Scam Business Intelligence Storage Retail Laptop SaaS Solid State Drive Networking Presentation Company Culture Students WannaCry Going Green Social Engineering Undo Computing Infrastructure Dongle Cortana Recycling Human Error IT service Heating/Cooling Smart Technology Motherboard Remote Computing Halloween Social Marketing Permissions Assessment Fun Time Management Legislation Identity Update MSP Scalability FCC Smart Tech PowerPoint Firefox Managing Stress Managed Services Cabling Typing Application Mixed Reality Alerts Service Level Agreement Digital Payment eWaste Device BDR Servers Deep Learning Humor Distributed Denial of Service Scary Stories Hacks Fraud Internet Exlporer Politics LED Network Management Comparison IP Address Cybercrime Migration Title II Connectivity Onboarding Techology Budget SharePoint Collaboration Cables Laptops Managed IT Cryptocurrency Sports Slack Data Breach Digital Lenovo How To Licensing Private Cloud Knowledge Continuity Mobility Google Maps Bring Your Own Device sip Managed IT Service Modem Mail Merge Hard Drives Value Tech Support Smart Office Co-Managed IT Specifications Compliance Mobile Office Charging Online IoT Computer Care Digital Signage Unified Threat Management Downloads IT Technicians File Sharing Wires Software as a Service Disaster Shortcut Bitcoin Network Congestion Samsung Monitoring Hard Disk Drives Spyware Superfish Information Technology Cooperation Experience Unified Communications Solar Print Toner Statistics Best Practice telephony Break Fix Cookies Messaging Address Writing Refrigeration Hotspot Professional Services Websites Identity Theft Work Content Google Docs User Black Friday Regulations Running Cable Microsoft Excel Star Wars Training Virtual Desktop Desktop User Error Public Speaking Multi-Factor Security Mirgation Voice over Internet Protocol Entertainment Uninterrupted Power Supply Patch Management Windows 8 Nanotechnology G Suite Buisness Spying Solid State Drives Google Wallet Competition Staff Automobile Shortcuts Bluetooth Business Growth Dark Web Analysis Employee-Employer Relationships Corporate Profile Current Events Language USB IT solutions Optimization Streaming Cyber Monday Social Networking Lithium-ion battery Blockchain Cost Management Troubleshooting VoIP Legal Google Calendar Chatbots FinTech iOS Net Neutrality Screen Reader 5G How To Drones Printer Wearable Technology Security Cameras Alt Codes Dark Data Emergency Machine Learning IT Budget Web Server GPS Printers IT Consultant Unsupported Software Computer Repair Relocation Processors Cameras Tracking Meetings Cleaning Mobile Data Health CCTV Alert Windows 7 Emoji Webcam Work/Life Balance Domains Electronic Medical Records Error Regulation Mobile Computing Black Market Point of Sale Law Enforcement Physical Security Travel Notifications CrashOverride Upgrades Botnet Supercomputer Twitter Gadget Staffing Motion Sickness Crowdsourcing Taxes 3D Printing Personal Information Administrator