Our Blog: Stuff we think you should know

Haber Group has been serving the New York area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Does Your IT Stack Up to These Standards?

How Does Your IT Stack Up to These Standards?

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.

To help you out, we’ve assembled four of the big considerations you should make when weighing your options when choosing an MSP.

Industry Experience
Having an MSP with plenty of experience isn’t enough. You need to make sure that your MSP candidate has experience with the information technology needs of your particular industry. Otherwise, you may find yourself stuck with a provider who doesn’t have the know-how that comes from dealing with certain things hands-on.

Response Times
It’s one thing to work with a technology resource who knows what they’re doing, it’s another thing entirely to work with one who knows what they’re doing and gets right to doing it. Your time is valuable--too valuable to waste waiting for your IT management resource to start working on your problem, and the same goes for your employees. Time is money after all, so the longer it takes to return the given resource to productivity, the more it will cost.

Scope of Service
Returning to the thought of hiring a new employee, one of the big considerations that is taken into account is how well-rounded their experience is. After all, having an employee that can serve one purpose isn’t nearly as helpful as an employee who has the ability to step into whatever function you need them for. Your MSP should be the same way. Your company’s IT covers a wide range of solutions and devices, all of which your MSP should be able to manage and repair if needed.

On-site Services
While a great many IT issues can be identified and resolved remotely, there are some that need a hands-on approach. Your MSP needs to be willing and able to visit your location and attend to your technology issues if it should become necessary. While remote maintenance is preferable for many reasons, there are occasions that call for a technician to be present. You don’t want to find yourself without a reliable resource if your hardware is on the fritz and the only way to return to production is to have that hardware functional.

At Haber Group, we hold ourselves to these considerations and strive to live up to them every day, making us an excellent candidate to fulfill your IT requirements. Give us a call at 866.625.3560 for more information.

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, 23 April 2018

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Tip of the Week Best Practices Cloud Technology Privacy Email Hackers Malware Business Business Computing Internet Computer Hosted Solutions Microsoft Software Backup Windows 10 Ransomware IT Services Network Security Android Mobile Devices Smartphone Google User Tips Data Management Hardware Small Business Productivity Windows Browser Business Continuity Server Gmail Cloud Computing Data Artificial Intelligence Phishing Internet of Things Managed Service Provider App Encryption Facebook Office 365 Upgrade Smartphones Saving Money Efficiency Data Recovery Infrastructure Outsourced IT Social Media Disaster Recovery Word Tip of the week Business Management Managed IT Services Remote Monitoring Workplace Tips Innovation Data Backup Office Tips Microsoft Office Government Spam IT Support Big Data Miscellaneous Money Communication Windows 10 Firewall Customer Service Passwords Apple Two-factor Authentication Settings Content Filtering IT Support Tech Term Robot Risk Management Productivity IT Management Employer-Employee Relationship WiFi Cybersecurity Antivirus Chrome Data storage Bandwidth Business Technology HIPAA Data loss Outlook Automation BYOD IBM Wireless Search Apps Mobile Security Customer Relationship Management Mobile Device Wi-Fi Administration Hacking VoIP Password Scam Mouse Tablet Presentation Vulnerability Avoiding Downtime Hacker Network Office Holiday Storage Wireless Technology VPN Recovery Hosted Solution Data Security Website YouTube Virtual Private Network End of Support communications Server Management Managed IT Services Printing Telephone Systems Save Money Maintenance Virtual Reality Computing Google Drive Augmented Reality Safety SaaS LiFi The Internet of Things Unified Threat Management Monitors Analytics Users Drones SharePoint Router Network Management Social Managed IT Service Sports Managed IT Fraud Education Lenovo Applications Digital Humor Deep Learning Downloads Modem Computer Care Touchscreen Shortcut User Disaster Vendor Management Hacks Break Fix Superfish IT Technicians Spyware Budget sip Writing Bring Your Own Device Multi-Factor Security Cookies Competition Training Patch Management Hotspot Automobile Uninterrupted Power Supply Dark Web Buisness 5G IT solutions Mirgation Paperless Office telephony Retail Best Practice Google Calendar Nanotechnology Language Solid State Drive Net Neutrality Networking Chatbots Cortana How To Marketing Remote Computing IT service Social Engineering Business Growth Legislation Heating/Cooling Downtime Computing Infrastructure Hard Disk Drive Current Events FCC IP Address Legal Identity Firefox Politics BDR Dark Data Alt Codes Comparison Cybercrime Servers Mobile Office Alerts Collaboration Going Green Title II Techology Hard Drives Knowledge Tech Support Google Maps How To Typing Specifications Document Management Mobile Device Management Mail Merge Licensing File Sharing Online Operating System Network Congestion Unified Communications Unified Threat Management Compliance Refrigeration Experience Samsung Websites Cryptocurrency Black Friday Public Speaking Running Cable Identity Theft Statistics Lithium-ion battery Virtual Desktop Address Cooperation Microsoft Excel Computers User Error Regulations Quick Tips Bitcoin Cyber Monday Laptop Bluetooth Staff Corporate Profile Information Technology Blockchain Google Docs Display Fun Printer Social Networking Undo VoIP Windows 8 Smart Technology Halloween Wearable Technology Application WannaCry Gadgets Google Wallet Permissions Access Control Motherboard Virtualization Time Management Cabling Distributed Denial of Service Scary Stories Digital Payment Meetings Chromebook Cleaning Private Cloud Mobile Data Webcam Emoji Work/Life Balance Error Point of Sale Black Market Law Enforcement Physical Security CrashOverride Twitter Gadget Staffing Administrator Personal Information Mobile Computing Web Server Screen Reader GPS Computer Repair Cameras Processors Smart Tech Tracking Health CCTV Alert Connectivity Domains Electronic Medical Records Travel G Suite Notifications Botnet Upgrades Supercomputer Motion Sickness Taxes Crowdsourcing Machine Learning 3D Printing IT Budget Emergency Update IT Consultant Relocation Unsupported Software