Our Blog: Stuff we think you should know

Haber Group has been serving the New York area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Keep IT and the Rest of Your Staff on the Same Side

How to Keep IT and the Rest of Your Staff on the Same Side

There are some facets to IT that are universally accepted as important, such as security. However, there are also others that create some conflicting opinions between management and IT personnel. When surveyed, business leaders and IT management held vastly different opinions as to the importance of various IT tasks. Is there a way to unify these priorities?

Different Viewpoints and Priorities
According to the 2018 SIM (Society for Information Management) IT Trends Study, management and IT have very different views on how important many tasks are. The 1,200 respondents to the survey indicated that while business owners and management saw alignment between the business and IT as the second-highest priority, IT saw that as their fourth priority. Talent retention was another point where business leadership and IT didn’t quite see eye-to-eye. IT teams ranked that as worry number three, while business leaders ranked it as 17th. Business continuity saw a similar discrepancy, IT leaders ranking it at number eight, while business leaders ranked it 18th.

This isn’t a situation that benefits any business. Instead, the focus should be to align the priorities of IT and the rest of the business in order to achieve a greater, common goal.

Blending Two Priorities into a Common Goal
An effective means of getting the different facets of your team on the same page is to show them that they are all contributing to the success of the same business initiative. For instance, finances are a major concern of any business’ management. An IT team can much more easily communicate with the business side of things by speaking their language, so to speak.

Any IT team understands the importance of staying up-to-date where their solutions are concerned, but staying up-to-date will require an investment that management may resist signing off on. However, if the IT team can demonstrate how the investment into upgrades will allow the business to save money down the line, it provides the business half with the motivation to move forward. The same effect can often be accomplished with a frank, honest evaluation of the business’ future if certain investments aren’t made.

Win-Win or Lose-Lose
It is also important to cultivate the idea amongst your organization that the business half and the IT half should not be considered competitors. The two need to be partners, working together to make the best whole possible.

If there is ever a dispute or disagreement between the two halves of your business, resist the urge to find a compromise. Disagreement can be a good thing, as it provides the opportunity to examine a situation and define the best possible course of action for the business as a whole. This opens the door for more effective collaboration.
Compromise and collaboration are two very different things. While compromise suggests that both sides have to sacrifice something for any agreement to take shape, collaboration implies that both sides are unifying and putting forth their best effort to achieve a common goal--in this case, the betterment of the organization.

How have you found success in encouraging collaboration between your IT teams and the rest of your staff? Tell us in the comments!

 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Thursday, 24 May 2018

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Tip of the Week Best Practices Cloud Technology Email Hackers Privacy Malware Business Internet Business Computing Hosted Solutions Computer Microsoft Software Windows 10 Ransomware Backup Mobile Devices Smartphone Google IT Services Network Security Android Hardware Small Business User Tips Data Management Windows Browser Productivity Saving Money Gmail Data Managed IT Services Business Continuity Internet of Things App Tech Term Server Cloud Computing Smartphones Efficiency Data Recovery Artificial Intelligence Managed Service Provider Phishing Encryption Remote Monitoring Facebook Office 365 Upgrade Cybersecurity Workplace Tips Innovation Office Tips Business Management Infrastructure IT Support Microsoft Office Productivity Big Data Spam Disaster Recovery Tip of the week Social Media Word IT Support Government Outsourced IT Data Backup Antivirus Employer-Employee Relationship Chrome Data storage WiFi Bandwidth The Internet of Things Windows 10 Money Miscellaneous Vulnerability Firewall Customer Service Apple Passwords Settings Managed IT Services Content Filtering IT Management Two-factor Authentication Communication Robot Risk Management Paperless Office Computing Google Drive Business Technology HIPAA Data loss LiFi Holiday Augmented Reality Applications Analytics Safety Mobile Security End of Support Outlook Search Scam Save Money Tablet Virtual Reality Administration IBM VoIP Wireless VPN Apps SaaS Password Data Security Customer Relationship Management Mouse Wi-Fi Hacking Unified Threat Management Virtual Private Network Network Monitors Storage Server Management Presentation Hosted Solution Hacker BYOD Avoiding Downtime Automation Telephone Systems Office Wireless Technology Maintenance YouTube communications Recovery Vendor Management Mobile Device Website Printing Hard Drives Cryptocurrency Running Cable Smart Technology Cost Management Automobile Permissions Wearable Technology WannaCry Virtual Desktop Access Control Motherboard Mobile Device Management Time Management Retail Refrigeration Cabling Bitcoin Laptop Distributed Denial of Service Assessment Public Speaking Remote Computing Information Technology SharePoint Router Lithium-ion battery Network Management Social Engineering Google Docs Managed IT Fraud Windows 8 Halloween Managed IT Service Internet Exlporer Lenovo Digital Google Wallet Downloads Modem Politics Touchscreen Collaboration Shortcut Undo Disaster Scary Stories Break Fix Value Fun Superfish IT Technicians Spyware Drones How To Gadgets Document Management Multi-Factor Security Cookies Tech Support Application File Sharing Patch Management Hotspot Virtualization Uninterrupted Power Supply Social Sports Dark Web Professional Services Education Mirgation Samsung Network Congestion Humor Users Deep Learning Identity Theft Google Calendar Nanotechnology Websites Language Solid State Drive Hacks Net Neutrality USB Networking Chatbots How To Computers Budget sip IT service Bring Your Own Device Legislation Screen Reader Heating/Cooling Computing Infrastructure Hard Disk Drive Buisness FCC Dongle IT solutions Identity Firefox User Display telephony BDR Best Practice Comparison Smart Tech Servers Alerts Competition Title II Cortana Techology Google Maps Business Growth Digital Payment Specifications Connectivity 5G Mail Merge Licensing Chromebook Current Events Downtime Online Unified Threat Management Compliance Legal Dark Data Marketing Alt Codes Cybercrime Black Friday IoT Statistics Address Cooperation Going Green Microsoft Excel Knowledge Computer Care User Error Regulations IP Address Quick Tips Typing Cyber Monday Star Wars Bluetooth Blockchain Staff Corporate Profile Unified Communications Experience Training Printer Social Networking Mobile Office VoIP Writing Operating System Physical Security Emergency Domains Twitter Staffing Gadget Personal Information Administrator Web Server GPS Computer Repair Cameras Processors Tracking Health CCTV Alert Electronic Medical Records CrashOverride Travel G Suite Notifications Upgrades Supercomputer Botnet Motion Sickness Taxes Crowdsourcing 3D Printing IT Budget Machine Learning Update Mobile Computing Service Level Agreement IT Consultant Unsupported Software Relocation Meetings Cleaning Mobile Data Private Cloud Webcam Emoji Work/Life Balance Error Point of Sale Black Market Law Enforcement