Our Blog: Stuff we think you should know

Haber Group has been serving the New York area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Keep the Time Spent Dealing with Vendors Manageable

How to Keep the Time Spent Dealing with Vendors Manageable

Let’s face it--you waste countless hours on the phone dealing with vendors for all of your business needs. Whether it’s a new software solution or hardware component, you’ll have to go through someone to get it, whether it’s a big retailer like Amazon or your local Mom and Pop computer store but working with your vendors has several unforeseen costs that you might not even know exist.

Imagine that you’re looking to implement a new piece of software into your organization’s infrastructure, but you don’t know what kind of solution you want or need. You start doing some research online, but you would like to talk to a representative from a company first before committing to something that you don’t necessarily want or need. The conversation seems to go well, but then one thing leads to another and you have been on the phone for a long time. You later find out that the solution isn’t the one for your business, which makes this entire conversation a waste of time and a failure in your eyes.

Now let’s say that your organization goes along with the solution and implements something that doesn’t work well with your current setup. You try to get support for this software solution because you want to get the most out of your investment. Now you’re spending even more time on the phone or sending emails and ticket responses to the software provider, trying to get them to understand what exactly you’re going through and how to resolve it.

Imagine having to go through this process for each and every solution you implement. It adds up quickly and can be incredibly wasteful. This is without mentioning that each of your vendors will have varying points of contact, email addresses, and phone numbers, making communication difficult at best--especially in numbers. Wouldn’t it be easier if there was a way to manage all of your vendors with a single point of contact?

Vendor management is the ideal way to approach the procurement of new solutions for your organization, as it takes the countless contacts that you have for your business technology needs and consolidates them into a single point of contact. For example, if you’re having issues with a particular solution, or you are interested in implementing another, all you have to do is reach out to your point of contact at Haber Group. We document every device, software license, and vendor contact on your network, so we can work with them effectively. This way, you don’t need to wait on hold or get sent offshore to talk to a level one support person who will ask you to reboot your device for the third time. Instead, you’ll relay your issue or need to one of our technicians who is familiar with your network and can pull up documentation and notes to aid them in getting things moving faster, without wasting time.

In short, Haber Group’s vendor management service serves as the single point of contact for all of your business’ technology needs. All you have to do is reach out to us at 866.625.3560.



No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Thursday, 24 May 2018

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Security Tip of the Week Best Practices Cloud Technology Email Hackers Privacy Malware Business Internet Business Computing Hosted Solutions Computer Microsoft Software Ransomware Backup Windows 10 Smartphone Google IT Services Network Security Android Mobile Devices Small Business User Tips Data Management Hardware Windows Browser Productivity Managed IT Services Tech Term Gmail Data Cloud Computing Business Continuity Internet of Things App Server Saving Money Remote Monitoring Efficiency Artificial Intelligence Phishing Data Recovery Managed Service Provider Encryption Facebook Office 365 Upgrade Smartphones IT Support Innovation Productivity Office Tips Microsoft Office Big Data Spam IT Support Data Backup Cybersecurity Social Media Disaster Recovery Word Government Outsourced IT Infrastructure Tip of the week Workplace Tips Business Management Employer-Employee Relationship WiFi Managed IT Services IT Management The Internet of Things Chrome Data storage Miscellaneous Bandwidth Antivirus Money Firewall Customer Service Passwords Communication Apple Two-factor Authentication Settings Windows 10 Content Filtering Vulnerability Robot Risk Management Computing Virtual Private Network Google Drive Augmented Reality End of Support Server Management Safety LiFi Telephone Systems Save Money Maintenance Virtual Reality Analytics SaaS Outlook IBM Unified Threat Management Wireless Search Apps Monitors Customer Relationship Management Data loss Wi-Fi Administration Hacking Business Technology HIPAA VoIP BYOD Automation Password Mouse Applications Presentation Vendor Management Hacker Avoiding Downtime Mobile Device Mobile Security Network Office Wireless Technology Storage Recovery Paperless Office Hosted Solution Scam Website Tablet YouTube communications Holiday Printing VPN Data Security Public Speaking Running Cable Comparison Smart Tech Servers Politics BDR Cryptocurrency Lithium-ion battery Virtual Desktop Title II Alerts Collaboration Techology Laptop Specifications Connectivity Document Management Tech Support Google Maps Bitcoin How To Information Technology Online Mail Merge Licensing File Sharing Unified Threat Management Compliance Google Docs Samsung Fun Network Congestion Undo Halloween Black Friday IoT Identity Theft Statistics Websites Windows 8 Google Wallet Microsoft Excel Application Address Cooperation Gadgets User Error Regulations Quick Tips Computers Virtualization Scary Stories Cyber Monday Star Wars Bluetooth Corporate Profile Drones Blockchain Staff Users Printer Social Networking VoIP Display Social Sports Smart Technology Cost Management WannaCry Education Permissions Wearable Technology Access Control Motherboard Time Management Humor Deep Learning Hacks Distributed Denial of Service Assessment User Digital Payment Cabling Budget Chromebook Competition SharePoint Router Network Management sip Bring Your Own Device Buisness Managed IT Service Internet Exlporer Managed IT Fraud Digital 5G IT solutions Lenovo Downloads Modem Computer Care Touchscreen telephony Best Practice Break Fix Value Shortcut Disaster Marketing Spyware Cortana Superfish IT Technicians Multi-Factor Security Cookies Training Business Growth Writing Current Events IP Address Downtime Dark Web Professional Services Patch Management Hotspot Automobile Uninterrupted Power Supply Legal Mirgation Cybercrime Google Calendar Nanotechnology Dark Data Alt Codes Retail Going Green Mobile Office Net Neutrality USB Language Solid State Drive How To Remote Computing Hard Drives Knowledge Networking Chatbots Legislation Screen Reader Heating/Cooling IT service Typing Social Engineering Mobile Device Management FCC Dongle Computing Infrastructure Hard Disk Drive Firefox Operating System Unified Communications Refrigeration Experience Identity Tracking Health Service Level Agreement CCTV Alert Electronic Medical Records Travel G Suite Notifications Supercomputer Botnet Upgrades Motion Sickness Taxes Crowdsourcing 3D Printing IT Budget Machine Learning Update Emergency IT Consultant Unsupported Software Relocation Meetings Cleaning Mobile Data Private Cloud Webcam Emoji Work/Life Balance Mobile Computing Error Point of Sale Black Market Law Enforcement Physical Security CrashOverride Twitter Staffing Gadget Personal Information Administrator Web Server Domains GPS Computer Repair Cameras Processors