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Haber Group has been serving the New York area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Be Mindful of These Security Issues

Be Mindful of These Security Issues

With all the stories in the news about data breach after data breach, it’s easy to get the idea that the only threats to your organization are those that are trying to break in. This can be a dangerous oversight--one that could cost your business’ future. If you ignore the possibilities, you could very well be putting your organization in jeopardy. We’ll discuss some of the major internal dangers that your business could face.

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Tip of the Week: Prioritizing Tasks for Better Productivity

Tip of the Week: Prioritizing Tasks for Better Productivity

Prioritizing tasks is one of the hardest parts of being a business owner. Countless tasks will pile up every hour of the day, and you might be lost trying to figure out how to proceed. Thankfully, you have us to offer you some strategies to approach your workday and be more productive with your time. Let’s get started!

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Tip of the Week: Simple Steps to Optimal IT

Tip of the Week: Simple Steps to Optimal IT

Running a business can be a fulfilling and rewarding endeavor, but on the same token, the technology that is needed for it to run can quickly become a stressful obstacle to struggle with. Fortunately, there are some easy steps you can take that allow you to minimize these moments and prevent them from occurring. We’ll review a few basics for this week’s tip!

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How to Form Better Business Relationships

How to Form Better Business Relationships

“Even the Lone Ranger didn’t do it alone.” - Harvey MacKay

In business, there’s a good argument to be made that the most important capital is your social capital. In other words, your relationships with those around you hold quite a bit of value. Below, we’ll review some ways to form positive relationships with those that you have connected with as a result of your business operations.

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Can You Identify Productivity Issues?

Can You Identify Productivity Issues?

High degrees of productivity can be difficult to achieve for a lot of organizations, and this is primarily due to everyone’s least favorite part of the workplace: rampant distractions. Your business’ productivity can suffer from even the most unlikely reasons. We’ll help you address them so you can minimize distractions in the workplace.

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How to Be Sure Your Business Continuity Plan is Complete

How to Be Sure Your Business Continuity Plan is Complete

While it may not be fun to consider the worst-case scenario, it is important that you have a plan to ensure that your business will be able to survive when the chips are down. This plan to ensure that your business will continue is called (appropriately enough) a business continuity plan, and needs to address a few things that we will go over here.

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Why Businesses and Government Approach Technology Very Differently

Why Businesses and Government Approach Technology Very Differently

When security and efficiency are some of the biggest benefits to updated information technology, it sounds that IT is something that a governing body should prioritize internally. However, many governments have trouble doing so, oftentimes to their own detriment. Why is that, and what can a business learn from this phenomenon?

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How Technology Allows Fake News to Spread

How Technology Allows Fake News to Spread

In today’s political, social, and economic environment, information is more valuable than ever. However, this increased importance, paired with the speed that data can be dispersed via the Internet, has enabled many to use false information to manipulate the general public into agreeing with their views and acting upon them.

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Net Neutrality: Everything Business Owners Need to Know [VIDEO]

Net Neutrality: Everything Business Owners Need to Know [VIDEO]

There has been a lot of buzz about the term net neutrality in the news, on social media, and around the water cooler lately. The FCC is preparing to end net neutrality on December 14th, 2017, and it’s causing a major stir. From activist groups encouraging people to call congress with their concerns, to headlines exclaiming that the Internet as we know it is dying, there is a lot to sift through to really understand what the stakes are. Our goal is to make sense of net neutrality without the sensationalism, and explain how it can affect small business owners.

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Your Business Can Take Advantage of Black Friday Deals, Too

Your Business Can Take Advantage of Black Friday Deals, Too

Black Friday: it’s the name given to the unofficial first day of the holiday shopping season, and is associated with the generally unparalleled deals on consumer products. Many consumers use this day’s incredible deals to justify spending their day buying (and often fighting over) a limited amount of goods. However, have you ever considered that Black Friday can also be a good day to both advance your B2B operations and take advantage of some deals yourself?

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Solid Vendor Management Leads To Solid Successes

Solid Vendor Management Leads To Solid Successes

In order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

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Study Finds an Organization’s Greatest Security Risk isn’t Who You’d Expect

Study Finds an Organization’s Greatest Security Risk isn’t Who You’d Expect

The more users on your network, the more risk that user error could create a costly mistake for your infrastructure. While untrained employees could certainly ignore security policies, the greatest risk to your organization is an unexpected one. Research has proven that your company’s CEO, as well as other C-suite employees, hold one of the greatest risks for your business’ security.

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The Right Place at the Right Time: the Story of IBM

The Right Place at the Right Time: the Story of IBM

IBM is perhaps one of the best known technology companies out there, but do you know all of the details about Big Blue’s legacy? IBM has built itself a reputation for pursuing advances in innovation and revolutionizing the way that businesses utilize computing, all the way back to its inception 100 years ago.

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Haber Does Phones!

Haber Does Phones!

You probably didn’t realize that we install and support phone systems.  For many years we avoided phones, due to their proprietary nature, but the landscape has changed dramatically.

Here is a little primer for you on this subject:

Some terminology:

  • VOIP:  Voice Over IP.  This sends your voice data over an internet connection
  • SIP:  Session Initiation Protocol.  This is the industry standard way of phones to communicate
  • PSTN:  Public Switched Telephone Network.  This is our current digital telephone network.  This includes POTS and PRI curcuits
    • POTS:  Plain Old Telephone Service.  Analog phones
    • PRI:  Private Rate Interface.  This is a digital phone line that runs over an "old school" T1.  It can support up to 24 channels

As of 2018, the US incumbent carriers will no longer be required to support this network.  They probably will because they are still making money at it.  Some people have been afraid of the reliability of VOIP.  A PRI is very reliable, but also expensive.  This is changing.  There are things like Managed SIP that provide a very high level of functionality and redundancy at a more modest cost.

Type of phone systems

  • On Premise:  This is the phone system that lives in your office.
  • Virtual:  You can run your phone system on your existing server in your office
  • Hosted:  This is a phone system, where only the phones are with you.  The system itself is being hosted “in the cloud”
  • Hybrid:  This is where you have an on premise phone system and you have a cloud system available for redundancy.  It can also work the other way.

On-prem is best where there are legacy phone lines (POTS or PRI) that you want to continue to use or use as a failover.  Our systems allow you to combine on-prem, virtual, hosted, etc as you need without any boundaries.  This is the direction that Haber Group has gone.

So how does Haber Group work today?

We started on a hosted system about 8 years ago (as I said, I really don’t like traditional phone systems).  Over the last year, we chose Zultys as both our phone system vendor and the premium vendor for our clients.   We chose nexVortex as our SIP trunk provider.

Just like you we have a mobile workforce.  Our Zultys system is hosted.  We have nothing on-prem.  We have phones in the office.  A number of us also have phones at our home offices.  We also have the Zultys app on our smartphones.  We can be reached at our extension no matter where we are.

We can manage our calls via an app on our computers called MXIE.  Our faxes even come into our phone system (for those of you who insist on fax!).  In addition to a standard Auto-Attendant, we also have an integrated call center (ICC) for our technical support queue.

Ultimately it’s about more functionality, more flexibility at less cost.  Phones themselves are coming down in price due to them becoming a commodity product.  The same can be said about hosted phone systems.  The thing to be aware of is that the entry point for a company to become a “cloud phone vendor” is relatively low.  This is good because it encourages competition, but you need to make sure of the reliability of your vendor.  At Haber Group, we have chosen our partners wisely and so should you.

If you would like some more information on this or like to talk to us about it, please CALL ME:  212-609-8500 extension 104

Charlie…

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Tip of the Week: 4 Brilliant Ways to Get More Work Done

b2ap3_thumbnail_productivity_tips_400.jpgThere are some workdays where distractions are abound and you can’t even remember what you’re supposed to be doing. In trying times like these, you need all the help you can get, just to stay focused and on task. Here are four simple adjustments to your work routine that have been proven to do wonders to increase productivity.

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Don’t Migrate to the Cloud Without First Understanding What You’re Getting Into

b2ap3_thumbnail_move_to_the_cloud_400.jpgThere was a time when the cloud was considered nothing more than a novelty, but now that most serious businesses are taking full advantage of cloud computing, it’s time that you consider it a viable option for your organization. For those who are unfamiliar with cloud computing, though, you want to make sure that you properly plan out the process of moving to the cloud. When it comes to remodeling your IT infrastructure around the cloud, doing so can save you a lot of pain.

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What We Mean When We Say “Enterprise-Level”

b2ap3_thumbnail_enterprise_business_400.jpgYou’re a small business, and as such, you need technology in order to keep your operations moving forward. Many organizations will refer to their services and products as “enterprise-level,” as if there’s a certain draw to them that wouldn’t ordinarily be there. Here’s what this term means, not just for larger businesses, but for your SMB.

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4 Considerations Every Business Should Make Before Moving Operations to the Cloud

b2ap3_thumbnail_cloud_computing_400.jpgCloud computing is already heavily utilized in the business world. Companies that were looking to add mobility, collaborative capacities, and overall flexibility, have rolled out cloud computing platforms for their business and it’s resulted in quite a few benefits. In fact, according to a 2014 survey, about 70 percent of enterprise-level companies have instituted some sort of IaaS, PaaS, or SaaS solution. As more companies implement cloud solutions for critical business functions, owners of smaller businesses are asking us the inevitable question, “Is the cloud right for my business?”

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How Gamers Can Be an Asset to Your Business

b2ap3_thumbnail_gamification_can_help_your_business_400.jpg“Do you think this is a game?” In the past, a boss may have used this line to criticize an employee for not taking their job seriously. However, in today’s more creative work environments, many companies are using game mechanics to achieve their goals. This business strategy is called gamification, and it’s the most fun way to get work done.

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Windows 10 Is Just Around the Corner, But What’s the Demand?

b2ap3_thumbnail_window_logo_one_400.jpgJust because something is brand new doesn’t mean that there’s a market for it. Just look at Windows 8 to see what we’re talking about. It might have been a brand new operating system when it first came out, but it didn’t really take to users, who preferred the familiar feel of Windows 7. How do business owners suspect Windows 10 will affect the business world?

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