Our Blog: Stuff we think you should know

Haber Group has been serving the New York area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Terminology: Print Toner

Tech Terminology: Print Toner

Businesses all over the world are making strides to limit printed documents if they aren’t needed, and a large part of this is that printers require a lot of specific resources. Depending on the model, a printer might need ink, but the laser printers require a product called “toner” to work as intended. This week’s tech term is dedicated to the difference between ink and toner, as well as which one you’ll need for your specific printer.

Continue reading

How Cost Recovery Will Help My Firm?

This is an edited reblogging of a post from our friends at Sepialine.  You can find the original here.

sepialine header

Haber Group along with our partner Sepialine, can provide you with cost recover for printing, plotting, scanning and copying.“

Cost recovery” can be confusing, but it is important if you’re doing billable work for projects or clients. Before diving into explaining what cost recover is, there are a couple other concepts we should briefly cover.

Professional Services

Professions Services firms provide their expertise to other companies or individuals. The companies or individuals who are provided expertise are expected to pay for it, as well as any associated costs.

Lawyers, architects, engineers, and accountants, among others, are all considered professional services firms.

These companies provide a service; a law firm may provide sound legal advice, research a potential patent, or argue on your behalf in a courtroom. The architect creates building plans. The accountant provides tax advice. And you, or the company you work for, pay for these services.

Associated Costs

However, the service doesn’t exist in a vacuum. For example, there are real costs associated with a law firm researching a patent for you. They may need to print documents for you, make phone calls, send faxes, take a cab ride across town to visit a patent library. And these costs are passed along (sometimes with a markup) on top of the lawyer’s hourly rate.

Remodeling your house? The architect will need to print large building plans for you to approve, and to be filed with city permits. They might even make a 3D model of what your house will look like after the construction is finished. These prints and models cost money.

Back to Cost Recovery

Cost Recovery refers to the practice of passing these costs to the client. There’s other terms for it too, such as bill back, charge back and ECRS.

On a small project like a house remodel, the associated costs for an architect are likely negligible. A handful of large plots to show various revisions might cost $100 or less. There may be some long-distance phone calls to determine if that exotic backsplash tile you want for the kitchen is available. But how about if the architect is building a 60-story skyscraper? Just the printing costs for such a project could run in the tens of thousands of dollars. Should the architect absorb that as part of the cost of doing business? No, they’re going to pass it on to the client.

Cost Recovery Software

So that’s where cost recovery software comes in. Firms can pass the costs for printing, copying, scanning, faxing, phone calls and more onto their clients. Cost Recovery software, like Argos, helps facilitate this by asking the employees every time they make a print, copy, scan, fax or phone call a couple of quick questions: Who did you do this for, and why?


This information is collected by the cost recovery software, and at the end of the month, the billed data is transmitted to the firm’s accounting software. In the architecture world, this might be Deltek Vision or Axium Ajera, while in the legal world it might be Elite ProLaw or Lexis-Nexis Juris. The cost recovery info is included on the monthly invoice given to clients. Usually the invoice will have just a summary of the costs; the details are provided on request as a backup report from the cost recovery software.


So now you have an understanding of cost recovery and how cost recovery software works. Next time, we’ll discuss how you can use cost recovery software to create a profit center within your company.

Continue reading

3 Ways to Skip Out On Printing Altogether

b2ap3_thumbnail_printing_expense_400.jpgBusinesses always try to eliminate unnecessary costs, but printing isn’t necessarily everyone’s first idea of an unnecessary cost. With so much revenue being invested in paper, ink, and toner every year, just think of how many resources this can free up for your business if you could find a way to eliminate them from your budget. With the right technology solutions, you can easily cut costs on printing.

Continue reading

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Cloud Privacy Email Hackers Business Malware User Tips Computer Business Computing Internet Network Security Google Productivity Microsoft Software Tech Term Hosted Solutions Mobile Devices Efficiency IT Services Small Business Ransomware Communication Backup Windows 10 Hardware Android Smartphone Data Saving Money Workplace Tips Productivity IT Support Browser Microsoft Office Data Management Managed IT Services Facebook Managed IT Services Server Business Continuity Upgrade Cloud Computing Internet of Things Gmail Data Recovery Windows Innovation Office 365 Phishing Disaster Recovery Data Backup Word App Passwords Outsourced IT Mobile Device Windows 10 Smartphones Managed Service Provider Employer-Employee Relationship VoIP Cybersecurity Artificial Intelligence Business Management Encryption Remote Monitoring Content Filtering Spam Website Big Data Users communications Miscellaneous Information Social Media Tip of the week Analytics Vulnerability IT Support Money Government Office Tips Network Applications Infrastructure BYOD Chrome Two-factor Authentication Employee-Employer Relationship IT Management Managed Service Bandwidth YouTube Save Money Maintenance Apple Virtual Reality Risk Management Tablet Data storage Paperless Office Wireless Display Antivirus Firewall Access Control Customer Service Robot WiFi Router Printing Avoiding Downtime Automation The Internet of Things Hacker Settings Wireless Technology Server Management Gadgets Downtime Computing Document Management Hosted Solution Touchscreen Google Drive Recovery Company Culture Password Virtualization Mobile Security Mouse Vendor Management Telephone Systems LiFi Education Quick Tips Computers Search IBM Storage Development Scam Retail Apps Administration SaaS Mobile Device Management Customer Relationship Management Hacking Networking Outlook Wi-Fi Unified Threat Management Laptop VPN Monitors Holiday Data Security HIPAA Augmented Reality Presentation Data loss Business Technology Operating System Business Intelligence Safety Virtual Private Network End of Support Office Licensing Troubleshooting Google Maps Bring Your Own Device sip Application Managed IT Service Modem FinTech Digital Lenovo How To Specifications Compliance Security Cameras Scary Stories Mail Merge Value Tech Support Unified Threat Management Downloads IT Technicians File Sharing Recycling Human Error IP Address Cybercrime Disaster Shortcut Bitcoin Network Congestion Online IoT Computer Care Cooperation Statistics Best Practice telephony Break Fix Cookies Samsung MSP Spyware Superfish Information Technology Websites Identity Theft PowerPoint Knowledge Google Docs Black Friday Regulations Managing Stress Managed Services Sports Address Writing Hotspot Professional Services User Error Multi-Factor Security Mirgation eWaste Device Mobile Office Uninterrupted Power Supply Patch Management Windows 8 Hard Drives Microsoft Excel Star Wars Training Staff Automobile LED Bluetooth Business Growth Dark Web Nanotechnology G Suite Google Wallet USB Onboarding Experience Unified Communications Cyber Monday Social Networking Cables Laptops Corporate Profile Current Events Language VoIP Legal User Google Calendar Chatbots Continuity Mobility Running Cable Solid State Drive Refrigeration Blockchain Cost Management Slack Drones Printer Public Speaking Wearable Technology Smart Office Co-Managed IT Alt Codes Dark Data Net Neutrality Screen Reader Charging Virtual Desktop How To Competition Computing Infrastructure Dongle Digital Signage IT service Heating/Cooling Smart Technology Motherboard Remote Computing Wires Software as a Service Buisness WannaCry Going Green Social Engineering Monitoring IT solutions Time Management Legislation Identity Update Solar Print Toner Lithium-ion battery Hard Disk Drive Social Permissions Assessment Work Content Cabling Typing FCC Smart Tech Firefox Alerts Service Level Agreement Digital Payment Desktop BDR Servers Deep Learning Humor Distributed Denial of Service Voice over Internet Protocol 5G Spying Cortana Network Management Comparison Chromebook Shortcuts Halloween Hacks Undo Fraud Internet Exlporer Politics Techology Budget SharePoint Collaboration Optimization Streaming Managed IT Cryptocurrency Marketing Title II Connectivity Analysis Fun Private Cloud Alert CCTV Emoji Webcam Electronic Medical Records Work/Life Balance Error Printers Black Market Point of Sale Mobile Computing Physical Security Travel Law Enforcement Upgrades Domains Notifications CrashOverride Botnet Supercomputer Twitter Motion Sickness Gadget Staffing 3D Printing Personal Information Administrator Crowdsourcing Taxes Machine Learning IT Budget Web Server Emergency GPS Unsupported Software Computer Repair IT Consultant Regulation Relocation Processors Cameras Entertainment Meetings Tracking Mobile Data Health Cleaning