Your IT Support Experts

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Free Consultation

Interested in seeing what we can do for your business? Contact us to see how we can help you! Sign Up Today

Haber Group is not “one size fits all” company. Our support programs are as follows.

Responsive Support

With responsive support, we are here when you need us. It is our hourly support option. This is best for small companies on a very restrictive budget, where our higher levels of response times are not needed.

With this plan you may add A-La-Carte services such as

  • Antimalware
  • AntiSpam
  • Workstation / Server Automated updates
  • Third party software updates

Proactive Support

This plan is the first step to becoming a fully managed client. Response times are higher than with our Responsive support plan and hourly support fees are lower.

With this plan we include a minimum of two hours of support time per month. Prices are based on per supported workstation, server and network device. Hourly rates are reduced for Proactive clients.

What is included is:

  • Antimalware
  • AntiSpam
  • Workstation / Server Automated updates
  • Third party software updates
  • Proactive monitoring and repairs of your servers, workstations and network
  • Quarterly reviews

Fully Managed

This is the centerpiece of our support offerings. It includes everything thing in the Proactive plan and adds unlimited helpdesk support. Pricing is based on per user / per month, not per device.

This plan is not available to every client. It is only offered to clients that meet certain standards.

Fully managed clients receive the highest priority support. The only additions that you are charged for are projects, new software and new hardware installations. Hourly rates for projects are even further reduced for fully managed clients.

Contracts are available with multiyear discounts. If desired, 24x7 support is available for an additional fee. If you would like dedicated monthly onsite support hours, that can be added as well.

Fully Managed++

This is a program that is limited to a small subset of our clients.

It combines our Fully Managed program at a higher per user rate. Under this 3 year program, we will access that amount of project work that will be required and build that into the contract. You won’t have any extras!

 

News & Updates

Haber Group is proud to announce the launch of our new website at www.habergroup.com The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Contact Us

Learn more about what Haber Group can do for your business.

Haber Group
39 West 38th Street Suite 9E
New York, New York 10018